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<p>I have been debited for 9months and not once have I heard back from clientele. I waited months for my card and then when I called clientele they gave me long stories.</p> <p> </p> <p>I heard no response from clientele when I was in hospital. I've sent emails and messages and no response at all.</p> <p>Only now that I've requested for cancellation of the policy more than two weeks ago I am finally hearing from clientele.</p> <p>This is the worst company ever you claim to be the best at what you do and you are not. All you have done is taken my money and have not given me a service.</p> <p>What happens to the money that you have taken from me? I have not been paid out once in my 9months with your company</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist
Please note that the complaint lodged was received and the contents noted regarding policy number ***.
We have attempted to contact you on the 09/01/2017 on the provided cell phone number to discuss and address your complaint, unfortunately with no success.
Please can you advise us as to when we can contact you, or kindly provide us with an alternative number where we can contact you.
Your response will be highly appreciated in this regard.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
Please note that the complaint lodged was received and the contents noted regarding policy number ***.
We have attempted to contact you on the 09/01/2017 on the provided cell phone number to discuss and address your complaint, unfortunately with no success.
Please can you advise us as to when we can contact you, or kindly provide us with an alternative number where we can contact you.
Your response will be highly appreciated in this regard.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist