MN
Marnus N
1 reviews | Active since Jun 2018
13 Sept 2021, 17:19
********* at Clientele Life
This company is a bunch of *********!!
After requesting a quote from them which I declined they KEEP CALLING me multiple times a week, sometimes up to 5 times a day!!
Despite me informing them that I have taken out insurance elsewhere and continually requesting that they remove my details they KEEP CALLING every day!
They have no regrd for the the law (POPIA and ECT act) despite numerrous requests to have my infomation removed.
DO NOT under any ci****stances EVER give your information to this company - they are a bunch of ********* that have no regard for the law or your privacy!
Helpful (0)
Replies (5)0
Replies (5)
Clientele Life's replyOfficial
14 Sept 2021, 08:46Dear Marnus V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply14 Sept 2021, 08:46
Official
Dear Marnus V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
14 Sept 2021, 15:23Dear Marnus V Thank you for contacting us. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologise for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply14 Sept 2021, 15:23
Official
Dear Marnus V Thank you for contacting us. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologise for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Judith Mboweni
Service Support Specialist
Clientele Life
MN
Marnus N's updateReviewer Update
14 Sept 2021, 16:05These replies are flagrant lies by a company that has no regard for the law or privacy.
My number has been on the national DNC list long before they started calling me endlessly and I asked them to STOP calling me at least 10 times before I submitted this review.
They are law-breakers and *****. DO NOT under any circumstances EVER give your contact information to Clientele Life! You will regret it.
My number has been on the national DNC list long before they started calling me endlessly and I asked them to STOP calling me at least 10 times before I submitted this review.
They are law-breakers and *****. DO NOT under any circumstances EVER give your contact information to Clientele Life! You will regret it.
MN
Marnus N's update14 Sept 2021, 16:05
Reviewer Update
These replies are flagrant lies by a company that has no regard for the law or privacy.
My number has been on the national DNC list long before they started calling me endlessly and I asked them to STOP calling me at least 10 times before I submitted this review.
They are law-breakers and *****. DO NOT under any circumstances EVER give your contact information to Clientele Life! You will regret it.
My number has been on the national DNC list long before they started calling me endlessly and I asked them to STOP calling me at least 10 times before I submitted this review.
They are law-breakers and *****. DO NOT under any circumstances EVER give your contact information to Clientele Life! You will regret it.
MN
Marnus N's updateReviewer Update
14 Sept 2021, 16:08And BTW, I have even used the opt-out on their website to no avail and if you send a complaint to the address on their website you just receive an automated reply directing you to WhatsApp so they can again capture your number.
They have no regard for the law or the privacy of the people they deal with.
Stay as far away as you possibly can! Do not make use of ANY of their channels as they are all just ways to get your number so they can keep calling and calling and calling!!
They have no regard for the law or the privacy of the people they deal with.
Stay as far away as you possibly can! Do not make use of ANY of their channels as they are all just ways to get your number so they can keep calling and calling and calling!!
MN
Marnus N's update14 Sept 2021, 16:08
Reviewer Update
And BTW, I have even used the opt-out on their website to no avail and if you send a complaint to the address on their website you just receive an automated reply directing you to WhatsApp so they can again capture your number.
They have no regard for the law or the privacy of the people they deal with.
Stay as far away as you possibly can! Do not make use of ANY of their channels as they are all just ways to get your number so they can keep calling and calling and calling!!
They have no regard for the law or the privacy of the people they deal with.
Stay as far away as you possibly can! Do not make use of ANY of their channels as they are all just ways to get your number so they can keep calling and calling and calling!!
Clientele Life's replyOfficial
15 Sept 2021, 11:34Dear Marnus V
At the outset, we would like to take this opportunity to apologize for any inconvenience caused in this regard.
We can assure you that your details have been removed from our Database.
We trust that you find the above in order.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
At the outset, we would like to take this opportunity to apologize for any inconvenience caused in this regard.
We can assure you that your details have been removed from our Database.
We trust that you find the above in order.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply15 Sept 2021, 11:34
Official
Dear Marnus V
At the outset, we would like to take this opportunity to apologize for any inconvenience caused in this regard.
We can assure you that your details have been removed from our Database.
We trust that you find the above in order.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
At the outset, we would like to take this opportunity to apologize for any inconvenience caused in this regard.
We can assure you that your details have been removed from our Database.
We trust that you find the above in order.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life