BK
Bryn K

1 reviews | Active since Aug 2020

02 Oct 2020, 08:53

Continuous Spam Even After Opting Out

Annoying spam phone calls every two days. I have opted out THREE TIMES and just continue to get the same calls, I even signed up to the National Opt Out database as Clientele suggested, and they are still spamming me. Remove me from your lists...

0
Replies (2)
Clientele Life
Clientele Life's reply02 Oct 2020, 09:08
Official
Dear Bryn K,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation.

Yours sincerely,

Judith Mboweni
Service Support Supervisor 
Clientele Life
Clientele Life
Clientele Life's reply21 Oct 2020, 12:55
Official
Dear Bryn K, 

We would like to apologise for the inconvenience this has caused you.  
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database.
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely 
Siphesihle Rodolo
Service Support Specialist