GS
Graeme S

1 reviews | Active since Feb 2023

27 Aug 2025, 12:23

Continuous Harrasment!

I get 3 phone calls every day from them, and every day I have to tell them that the person they are looking for is not on my number. I can't understand why they refuse to remove or update their system! I am not Kensani, and I don't even know a Kensani!

0
Replies (2)
Clientele Life
Clientele Life's reply27 Aug 2025, 13:00
Official
Dear Graeme S,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 
 
Clientele Life
Clientele Life's reply27 Aug 2025, 15:21
Official
Dear  Graeme S,  We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so.  Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.  We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again.  Regards,  
Market Conduct