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Nelson A

1 reviews | Active since Aug 2009

11 Jul 2022, 14:47

Continued harassment from Clientele

I keep getting phone calls from Clientele Life that are either voice recordings or they just hang up.

I have requested Clientele to remove my name from their database but I still keep getting calls. Isn't this against the Consumer Protection Act?

This is harassment and needs to stop.

0
Replies (2)
Clientele Life
Clientele Life's reply11 Jul 2022, 15:21
Official
Dear  Nelson D 
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation.
      
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life  

Best regards,

Clientele Life
Clientele Life's reply12 Jul 2022, 12:11
Official
 Good day Mr De Andrade 

Thank you for contacting Clientèle.  

As per your request, we have sent a request to remove your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. 

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org

We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

Kind regards, 

Clientèle Online Team 

Best regards,