Consultants more hungry for sales than to actually listen to the clients and get it RIGHT!!!

<p>I am extremely unhappy as I called to cancel my policy this morning and was told that it was too late!!</p> <p>Firstly they tell me that my debit order is to take place on 22 July and not 25 July, when I specifically told the consultant upon opening the policy that I get paid on the 25th of every month, even after recieving and reading through the contract, still stating the the policy will be debited on the 22nd!</p> <p>I then email him and tell him to please fix it as there will be no monies in the account for this debit to take please, he tell me it's been fixed, and upon trying to cancel the policy, I get told that it is too late to cancel the debit order for 22 July!!! ***!!! I am really ****ed, Avelino Pillay it the consultant who helped me, he even called me this morning as I made an inquiry and when I told him that I will be changing policies he got all aggravated with me and almost practically threw the phone down in my ear!!! I appreciate that you will making a full refund as I expect this as I do not wish to pay for something I may have been in time to cancel, was it not for the mistake of this Pillay guy, and not benefitting from it. </p> <p>Now my account will be debited and no monies will be there, having it put on account that I am not able to pay debts and things when this is untrue!!! This is really not acceptable!!</p>