MW
Michael W

1 reviews | Active since Aug 2014

27 Jun 2017, 11:50

Constant harrassment via sms.

<p>Please refrain from sending me smses. I am not interested in your services. You seem to constantly send smses from different numbers every single time. If you do not refrain I will post on hello peter every single time you send me an sms and will make it known what a constant annoyance you are.</p> <p> </p> <p> </p>

0
Replies (4)
Clientele Life
Clientele Life's reply27 Jun 2017, 13:07
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist

MW
Michael W's update27 Jun 2017, 13:28
Reviewer Update

The request is simple, DO NOT SEND ME SMSES, don't even call me.

We are done here.

Clientele Life
Clientele Life's reply30 Jun 2017, 13:18
Official

We confirm receipt of your Hello Peter Complaint received 27/06/2017.

We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.

As per your request we have since removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.

It is important to note that all our suppliers adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.

We trust you find this in order.

Yours sincerely,

Regards

Vusumuzi Dlamini

Services Recovery Specialist

MW
Michael W's update10 Jul 2017, 13:13
Reviewer Update

Hello

Please be advised that even though you have claimed to remove my details from your database, today I was still contacted by Clientele Life Insurance for telesales. So now after requesting not to be sent marketing smses....now you phone me to market your products......seriously!!!!!!