1 reviews | Active since Sept 2024
Consistent debit with my consent
Hi Clientele, I am not happy with your service at all. I live in Durban I was at Bridge City at a mall and was approached by one of your consultants or sales person Njabulo Maseko who asked for my ID gave it to him and I told him I do have a policy with Clientele there is no need to open any policy. At a later stage, Clientele is debiting huge amounts from my account R343 without my consent so today I searched for ypur offices not only that also called and the lady couldn't answer any of my Qs all she kept saying was that I will not receive a refund and that Clientele is still going to deduct end of this month R600+. I was happy to be with Clientele but they have disappointed me immensely so you are ****ming us
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
We confirm that our Market Conduct Department has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Best regards,
We confirm that our Market Conduct Department has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Best regards,