SN
Sizwe N

1 reviews | Active since Nov 2020

25 Jan 2021, 00:39

Complaints

Clientele keeps on debiting my money. I cancelled the insurance a few months ago and they still keep on taking my money. I want it back, this cannot keep on happening. I hate this ****** company, pay back my money.

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Replies (2)
Clientele Life
Clientele Life's reply25 Jan 2021, 09:32
Official
Dear  Sizwe N,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Siphesihle Rodolo
Service Support Specilaist
Clientele Life 
Clientele Life
Clientele Life's reply25 Jan 2021, 15:32
Official
Dear Sizwe N,

Thank you for raising your concerns with us and allowing us to investigate your query.

We confirm that we have contacted you and provided the necessary feedback regarding the query. 

The policy was successfully cancelled as per request and we will process the refund on the communicated turnaround times.

We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.

 Yours sincerely,
  
Siphesihle Rodolo
Service Support Specialist
Clientele Life