BM
Bavuyise M

1 reviews | Active since Dec 2021

26 Jan 2024, 13:06

Complaint

Clientele is deducting money from my account which I don't know what it is for

0
Replies (3)
Clientele Life
Clientele Life's reply26 Jan 2024, 13:30
Official
Dear  Bavuyise M,  

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
  
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
           
Yours sincerely,
  Judith Mboweni
Service Support  Specialist
Clientele Life  
Clientele Life
Clientele Life's reply31 Jan 2024, 08:07
Official
Dear  Bavuyise M,
 Thank you for raising your concerns and bringing this matter to our attention. 
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 
We trust you find this in order and that this matter has been resolved to your satisfaction.  
Should you require further assistance please feel free to contact us. 
Regards, Market Conduct,
BM
Bavuyise M's update31 Jan 2024, 10:32
Reviewer Update
Same thing happened today, they deducted again...