TM
Tsholofelo M
1 reviews | Active since Nov 2021
02 Nov 2021, 09:42
Complaint
My mental disturbed brother was ******* by clientel life sales reps at town. He only remember when they said they are checking if he is 1qualifying for the policies ,he did not even sign anything
The next thing they started deducting approximately R500 from his bank account. I tried to write an email but no reply. I called them no luck.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
02 Nov 2021, 10:34Dear Tsholofelo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply02 Nov 2021, 10:34
Official
Dear Tsholofelo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
TM
Tsholofelo M's updateReviewer Update
02 Nov 2021, 10:36Ohk
Hoping to hear from you
Hoping to hear from you
TM
Tsholofelo M's update02 Nov 2021, 10:36
Reviewer Update
Ohk
Hoping to hear from you
Hoping to hear from you
Clientele Life's replyOfficial
05 Nov 2021, 14:57Dear Tsholofelo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Keneuoe Ntlaloe has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us again
Kind Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Keneuoe Ntlaloe has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us again
Kind Regards,
Market Conduct
Clientele Life's reply05 Nov 2021, 14:57
Official
Dear Tsholofelo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Keneuoe Ntlaloe has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us again
Kind Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Keneuoe Ntlaloe has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us again
Kind Regards,
Market Conduct