Complaint

I am disgusted by the terrible client services I have sent and spoken to an agent whom I can’t recall the name of has this issue has been on going since last year May (2023). I cancelled my clientele perks in May last year (02/05/2023) the person I spoke to informed me that it will be cancelled within 48 hours and I sent an email to ensure that it was cancelled till this day I have been incurring costs of R140 every month for something I do not make use of. I would like to be reimbursed for all the debits that have been going off since I cancelled. I’ve been calling in many times, requesting to be called and no one has gotten back to me their client services are pathetic.