Complaint about First Premium Policy

To whom it may Concern,

I trust you are well. Kindly be advised when I took out my policy on Saturday the 12 th March 2022, i confirmed with the consultant that my first debit order will be on the 25 th April 2022 and that is the reason I took out the policy as I am over committed this month. The consultant confirmed and the team leader confirmed that the first premium was only on the 25 th April 2022, I won't have funds this month. May you please arrange for my first premium to be on the 25 th April 2022.

My Full Name: Vikesh Naidoo Identity number *** Bank account number *** Capitec Bank

If this cannot be done than I want my Policy to be cancelled as wrong information.

I don't appreciate what was done.

Kind regards Vikesh Naidoo ***

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Regarding My First Premium

To whom it may Concern,

I trust you are well. Kindly be advised I took out a funeral Cover on the 12th March 2022, and asked the consultant who was taking it out to confirm the 01 premium was going off on the 25 th April 2022, and the consultant called the team leader as well to confirm this, but now I am hearing a different story that my first premium is going off on the 25 th March 2022, I am over committed this month and won't have the funds. May you please arrange for my first premium to go off on the 25 th April 2022, as I am over committed this month. May you please arrange this if this cannot be done than please cancel my policy as I was communicated the wrong information. I ensured that I asked the question before taking it out and now was given the wrong information, now I am affected. May you please ensure that you change my debit order details to the 25 th April 2022, and if this cannot be done cancel my policy.

My Full Name Vikesh Naidoo Identity number *** Policy number *** ***

If this cannot be done please cancel my policy.

Thanks for your Understanding.

Kind regards Vikesh Naidoo ***

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