TR
Tshimangadzo R
1 reviews | Active since Sept 2021
02 Sept 2021, 16:21
Complaint about clientele policy
I have a problem with clientele,they opened up a policy without my consent,the guy said he is checking if I qualify for the policy,from July they have been taking 245 from my account and I have been sending emails requesting their help but they don't help,I need your help
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Replies (2)
Clientele Life's replyOfficial
02 Sept 2021, 16:38Dear Tshimangadzo R
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply02 Sept 2021, 16:38
Official
Dear Tshimangadzo R
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
13 Oct 2021, 09:20 Tshimangadzo R This is to confirm that on the 7th September 2021 , I contacted you and assisted as per complaint . I thank you for affording us a chance to resolved your query. Kind regards Vusumuzi Dlamini Clientele Life Insurance Services Recovery Specialist
Clientele Life's reply13 Oct 2021, 09:20
Official
Tshimangadzo R This is to confirm that on the 7th September 2021 , I contacted you and assisted as per complaint . I thank you for affording us a chance to resolved your query. Kind regards Vusumuzi Dlamini Clientele Life Insurance Services Recovery Specialist