PS
Pinky S

1 reviews | Active since Aug 2022

06 Apr 2023, 01:28

Complaint

I just see their Debit order which is very shocking caused there's no agreement. I need my money baaaack

0
Replies (2)
Clientele Life
Clientele Life's reply06 Apr 2023, 11:00
Official
Dear Pinky S

We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
         Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
        
Yours sincerely,  Shanitha Hanuman 
Service Support Supervisor 
Clientele Life   
Clientele Life
Clientele Life's reply14 Apr 2023, 16:13
Official
 Dear Pinky S 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards,

Market Conduct