MC
Manana C
1 reviews | Active since Dec 2021
06 Dec 2021, 12:21
Complaint
I will not stand for this kind of abuse from your company. I have been getting calls from your consultants and I told them to stop calling me. This is really getting out of hand. I cannot have a peaceful day without your people calling. I will be in touch with my legal team with regards to this. You are harassing me.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
06 Dec 2021, 12:53Dear Manana C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply06 Dec 2021, 12:53
Official
Dear Manana C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
06 Dec 2021, 14:32Dear Manana C, Thank you for contacting us. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologize for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply06 Dec 2021, 14:32
Official
Dear Manana C, Thank you for contacting us. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologize for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life