complaint

My mom (OLGA Mhlongo )was recently ******* by the Clientele sales person to join Clientele funeral plan saying that he was checking whether she qualifies and that she will recieve free groceries every month. Right now my mother just received an SMS saying that R310 will be debited from her bank account mothed august. I phoned clientel on behalf of My Mother stating that she want to cancel and can't afford; however the consultant did not want to listen and neither did she give me an alternative to use for cancellation. I also told her to phone my mother on my daughters phone to get hold of my mother but she hang up the phone. i can be contacted on *** and my daughter is ***

Regards.