Complaint

Greetings I was approached by a sales consultant at South gate mall who said he wanted to just tell me about the products. I listened to his pitch although I told him I was rushing elsewhere, he still continued but promised not to take long. He then asked for my ID number to check how much I would pay. I was hesitant because I told him I do not want the product, he then promised to not give me anything but just check how much I would pay. I gave him my ID number, he showed me that I'd pay R245. I then said, let me go home and speak to my mom about as I'm still a student but I work part time. He then told me okay but let's have your things on the system so he asked if my bank card, he swiped it and sign for it etc. He then said it will be effective from September 23, 2019 (bare in mind, this was on the 12th of August) so I had a whole month to think about it. So I took my things as I was in a rush and left. On the 23rd of August, they deducted the first installment. I was not aware that I had already agreed to take a policy, he reassured me that it won't deduct until I get back and confirm. I tried to go to my capitec bank to cancel this debit order as I did not want it but I was told that I won't be able to cancel it. I'm very upset because clientele is deducting money from me for something I don't want and worse part I can't even reverse it. This is the worst life insurance company. People should not even bother to take their covers here, they'll regret it.