BM
Blessing M
1 reviews | Active since May 2021
03 May 2021, 19:31
Complain
Today I was ******* into joining Clientele Funeral Plan the agent told me that they’re taking my details for recruitment purposes. Later when I got home, I received an sms stating I’ve subscribed to clientele Funeral Plan
Quoted sms
Dear Client, thank you for choosing a Clientele Funeral Plan, Pol No ***. Rest assured knowing your loved ones will be taken care of when you are no longer around. Cover amount for the main member is R30000. Your first premium of R212.00 will be debited by 23 May. Regards, *** (142)
Please help me cancel this funeral plan... I’m not we’ll at all
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
04 May 2021, 09:55Dear Blessing M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply04 May 2021, 09:55
Official
Dear Blessing M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
07 May 2021, 16:46Dear Blessing M ,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Clientele Life's reply07 May 2021, 16:46
Official
Dear Blessing M ,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct