NM
Nontembeko M

1 reviews | Active since Oct 2021

26 Jun 2023, 20:11

Complain

Clientele please return my son's money you deducted his account with out his permission, he is still a learner but you decided to take R479 that I transfer to him please return it he need to use it urgently.

0
Replies (3)
NM
Nontembeko M's update26 Jun 2023, 21:04
Reviewer Update
I am very angry right now because it's obvious clientele is ****ming people how can you deduct money from a student R479, please return my son's money or tell me who are the dependants from the policy?
Clientele Life
Clientele Life's reply27 Jun 2023, 09:42
Official
Dear Nontembeko M,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
          Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely, 
Lindiwe Mabizela 
Service Support Specialist 
Clientele Life 
Clientele Life
Clientele Life's reply28 Jun 2023, 15:11
Official
Dear Nontembeko M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction. 

Should you require further assistance please feel free to contact us. 
Regards,

Market Conduct