SI
Samkelo I

1 reviews | Active since Dec 2021

21 Dec 2021, 14:35

Complain

I got the policy that I know nothing about it.They promised to help but never did. Their whtsap no is not of any help.

0
Replies (2)
Clientele Life
Clientele Life's reply22 Dec 2021, 08:04
Official
Dear  Samkelo M,
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation.
      
Yours sincerely, 
Siphesihle Rodolo
Service Support Specialist
Clientele Life  
Clientele Life
Clientele Life's reply22 Dec 2021, 10:37
Official
Dear Samkelo M,
  Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan.  We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.  Please be informed that we will contact you again to assist you further regarding your complaint.  We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.  Yours sincerely,  Judith Mboweni Service Support Specialist 
Clientele Life