MK
Mokgadi K

1 reviews | Active since Oct 2013

26 Aug 2024, 17:08

****.....***** COMPANY

The worst **** in SA. Their street agents approached you with the promise of vouchers. They also claim that no monies will be debited until you confirm with them after 3 months. Well guess what. They deduct immediately. With no beneficiary details. As I type this iam stuck with 2 kids in a taxi. In this time of SA where people get killed. For 2 days. Whole day I have been emailing and on WhatsApp and Facebook and the only response is your query is closed. This company is inhumane. Cruel to say the least. And you cannot cancel their stupid debit order. You all should be ashamed of yourselves. I curse the day I gave your puppets a chance to **** me. Jerr. I want my refund and you must delete anything involving me from your stupid system. Useless **** of a company

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Replies (2)
Clientele Life
Clientele Life's reply27 Aug 2024, 09:10
Official
Dear Mokgadi K,
  
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
               
Yours sincerely, 

Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply16 Sept 2024, 12:14
Official
Dear Mokgadi K, 
 
Thank you for raising your concerns and bringing this matter to our attention. 
 
Please note that we have attempted to contact you in order to obtain more information to further the investigation. 
 
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. 
 
 We trust you find this in order. 
 
Regards 
Market Conduct