PF
Peziwe F
1 reviews | Active since Apr 2025
04 Jul 2025, 10:48
compain
I never joined any policy with them but they are deducting money from my account, yet I'm not even working I only receive child support grant 😠it is so painful I don't wanna lie because we are suffering because of this. I've been emailing them to cancel this instead they reinstate
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
04 Jul 2025, 11:22Dear Peziwe F,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
Clientele Life's reply04 Jul 2025, 11:22
Official
Dear Peziwe F,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
PF
Peziwe F's updateReviewer Update
04 Jul 2025, 21:32Thank I would appreciate if you can resolve as soon as possible ....Clientele has been doing this it's for the third time no they started on 20 August deducted R325, again January 2024 R389 third one on the 4 of July 2025 R325, I want my money full refund 😫 this is frustrating
PF
Peziwe F's update04 Jul 2025, 21:32
Reviewer Update
Thank I would appreciate if you can resolve as soon as possible ....Clientele has been doing this it's for the third time no they started on 20 August deducted R325, again January 2024 R389 third one on the 4 of July 2025 R325, I want my money full refund 😫 this is frustrating
Clientele Life's replyOfficial
08 Jul 2025, 15:37 Dear Peziwe F , Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct
Clientele Life's reply08 Jul 2025, 15:37
Official
Dear Peziwe F , Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct