jV
jacqui V

1 reviews | Active since Apr 2010

13 Oct 2015, 10:24

Cold calling unwanted and unrequested

Clientele have no right to obtain my number and then cold call me for services that I have not requested nor allowed them to sell to me. my phone rang and before I could say a word a very annoying recorded male voice started explaining what I should do and can do with their service. it is now ******* in SA to cold call people and I want this company to fully apologise to me and to refrain from using my number and or to forward my number to any other party and I am demanding that they inform me as to the source whom gave my number to them. i will take this up with consumer protection.

0
Replies (1)
Clientele Life
Clientele Life's reply13 Oct 2015, 13:12
Official
Hello Jvdn,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Benita Steyn

Service Recovery Specialist