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Nomfundo N
1 reviews | Active since Dec 2025
03 Dec 2025, 23:42
Clintele is refusing to cancel my policy.
I have been trying to cancel this policy for 3 months now. I tried sending emails, the app, calling but it seems like no one is willing to assist me. What does it take to cancel one policy when i haven't even been able to use any of the benefits the whole time???
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
04 Dec 2025, 06:42Dear Nomfundo N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply04 Dec 2025, 06:42
Official
Dear Nomfundo N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
04 Dec 2025, 15:50Dear Nomfundo N,
It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Please note that we have the cancelled of your Clientele Perks and there is no refund due. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Please note that we have the cancelled of your Clientele Perks and there is no refund due. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Clientele Life's reply04 Dec 2025, 15:50
Official
Dear Nomfundo N,
It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Please note that we have the cancelled of your Clientele Perks and there is no refund due. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Please note that we have the cancelled of your Clientele Perks and there is no refund due. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life