1 reviews | Active since Aug 2013
CLINTELE FUNERAL COVER IS PATHETIC
I am trying to claim for my father's Burial and Clientele is refusing to pay and says my father was still in the waiting period for 12 months and they will not pay out. The 12 months was set to finish on the 30th of October 2018 but according to the inception of the policy with his 12 months was finished and now they are saying he was supposed to be on the 13th month.. They are money driven using peoples pain for their own selfish needs ... They say the understand buy they are just money ********** and I asked for my premiums back and they do not want to refund my money
THIS IS SO INHUMAN ... I DO NOT KNOW HOW I CAN LAY MY FATHER TO REST...SHAME ON YOU GUYS
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
By now you have been contacted by the Claims Team who has confirmed a solution moving forward.
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust this is all you require in this regard however, should you require further assistance please do not hesitate to contact us.
Yours sincerely,
Claims Team
By now you have been contacted by the Claims Team who has confirmed a solution moving forward.
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust this is all you require in this regard however, should you require further assistance please do not hesitate to contact us.
Yours sincerely,
Claims Team