sM
samkelo M
1 reviews | Active since Sept 2023
30 Sept 2023, 14:12
Clintele
Clintele took my NSFAS money now I'm left with nothing in my bank account ðŸ˜
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
02 Oct 2023, 10:17Dear Samkelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply02 Oct 2023, 10:17
Official
Dear Samkelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
sM
samkelo M's updateReviewer Update
02 Oct 2023, 13:51I want my money back as soon as possible because I don't have money for grocery right now im going to school without foodðŸ˜ðŸ˜
sM
samkelo M's update02 Oct 2023, 13:51
Reviewer Update
I want my money back as soon as possible because I don't have money for grocery right now im going to school without foodðŸ˜ðŸ˜
Clientele Life's replyOfficial
03 Oct 2023, 10:26Dear Samkelo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct Department has investigated the contents of your complaint and Shirley Maela has been in contact with you to provide the necessary feedback.
Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct Department has investigated the contents of your complaint and Shirley Maela has been in contact with you to provide the necessary feedback.
Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply03 Oct 2023, 10:26
Official
Dear Samkelo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct Department has investigated the contents of your complaint and Shirley Maela has been in contact with you to provide the necessary feedback.
Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct Department has investigated the contents of your complaint and Shirley Maela has been in contact with you to provide the necessary feedback.
Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's replyOfficial
25 Oct 2023, 09:34Dear Samkelo M,
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for the service you received and for any inconvenience this may have caused you. We confirm that our Market Conduct department has been in contact with you and the product has been cancelled. The refund process was explained to you by Nobuhle Jantjie. We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. RegardsMarket Conduct
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for the service you received and for any inconvenience this may have caused you. We confirm that our Market Conduct department has been in contact with you and the product has been cancelled. The refund process was explained to you by Nobuhle Jantjie. We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. RegardsMarket Conduct
Clientele Life's reply25 Oct 2023, 09:34
Official
Dear Samkelo M,
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for the service you received and for any inconvenience this may have caused you. We confirm that our Market Conduct department has been in contact with you and the product has been cancelled. The refund process was explained to you by Nobuhle Jantjie. We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. RegardsMarket Conduct
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for the service you received and for any inconvenience this may have caused you. We confirm that our Market Conduct department has been in contact with you and the product has been cancelled. The refund process was explained to you by Nobuhle Jantjie. We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. RegardsMarket Conduct