1 reviews | Active since Sept 2015
CLINTEL LIFE CALL CENTER PROBLEMS WITH EMAIL QUOTE
I ASKED CLIENTEL LIFE FOR A LIFE INSURANCE QUOTE,WHEN WE GOT TO HEALTH DEPT QUESTIONS I TLD THE WOMAN I HAVE OCCASIONAL NON TERMINAL BACK ACHE AS WE ALL USUALLY GET FROM TIME TO TIME...THIS WOMAN S QUESTIONS TO ME AFTER I TOLD HER THAT WAS LIKE I WAS A LEPER WITH DIBILIATATING CRONIC SURGARY FREAKIN NEEDED NOW...I WAS HUMILIATED AND EMBARRESED ON THE PHONE,NO WONDER PEOPLE DONT SAY ANYTHING ABOUT TINY LITTLE PROBLEMS ETC ETC......<br> <br> THEN I WAS TOLD THAT THEY CANNOT PUT ANYTHING IN WRITING FOR ME AT ALL ITS AGAINST THEIR POLICIES IN CASE THEY CHANGE TOMORROW??WHAT A LOAD OF ********...SO IN OTHER WORDS I MUST JUST TAKE AGENTS WORD FOR IT WITH OUT STUDYING AN WRITTEN QUOTE OR LOOKING INTO THINGS AND SIGN UP VERBALLY FOR A FEW MILLION LIFE COVER AT *** PER MONTH AND NOT HAVE AN PAPER WORK TILL IVE AGREED.....<br> <br> IM GOING TO LOOK INTO IT TO SEE WHETEHER THIS IS LEGAL OR NOT ETC BUT VERY BAD ATTITUDE WITH ME ON THE PH AND EVEN WORSE IS THAT I WILL CONTINUE TO LOOK WITH OTHER COMPANIES NOW LIKE OUTSURANCE AND [URL Removed] ETC ETC TO SEE IF THIS IS THE NORM OR ??<br> <br> IT SOUNDS LIKE UNFAIR CONSUMER PRACTISE TO ME BUT LETS SEE...
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
