FW
Frans W
1 reviews | Active since Dec 2015
27 Jul 2020, 17:38
Clienttele should be renamed to HarassTel
How can get these pests to stop harassing me!!!??? 6 times I have asked them to stop contacting me and put me on their no-call list... 6 times they wiped their corporate butts on my requests. On principle I will go out of my way to advise against this business... Attitude begets attitude.
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Replies (2)
Clientele Life's replyOfficial
27 Jul 2020, 19:05Dear Frans
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we respond to you shortly.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we respond to you shortly.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply27 Jul 2020, 19:05
Official
Dear Frans
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we respond to you shortly.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we respond to you shortly.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
28 Jul 2020, 15:55Dear Frans, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Judith Mboweni
Service Support Specialist
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life's reply28 Jul 2020, 15:55
Official
Dear Frans, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Judith Mboweni
Service Support Specialist
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Judith Mboweni
Service Support Specialist