CP
Carin P
1 reviews | Active since Oct 2023
27 Oct 2023, 12:03
Clientelle sucks
They don't do what they say yet they take your money. Even after cancelling a funeral plan they keep taking your money. *******
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Replies (2)
Clientele Life's replyOfficial
27 Oct 2023, 15:31Dear Carin P,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply27 Oct 2023, 15:31
Official
Dear Carin P,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
30 Oct 2023, 15:18Dear Carin P,
We would like to confirm that we have attempted to make contact with you to provide feedback regarding the concerns raised with no success. At the outset we would like to apologise for the delay in paying the initial refund as we were awaiting the October premium to be paid successfully. As per the email sent to the email address provided, we have explained our refunds process and confirmed our refunds turn around time. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
Please accept our sincere apologies for the delay and for any inconvenience that we may have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist Clientele Life
We would like to confirm that we have attempted to make contact with you to provide feedback regarding the concerns raised with no success. At the outset we would like to apologise for the delay in paying the initial refund as we were awaiting the October premium to be paid successfully. As per the email sent to the email address provided, we have explained our refunds process and confirmed our refunds turn around time. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
Please accept our sincere apologies for the delay and for any inconvenience that we may have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist Clientele Life
Best regards,
Clientele Life's reply30 Oct 2023, 15:18
Official
Dear Carin P,
We would like to confirm that we have attempted to make contact with you to provide feedback regarding the concerns raised with no success. At the outset we would like to apologise for the delay in paying the initial refund as we were awaiting the October premium to be paid successfully. As per the email sent to the email address provided, we have explained our refunds process and confirmed our refunds turn around time. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
Please accept our sincere apologies for the delay and for any inconvenience that we may have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist Clientele Life
We would like to confirm that we have attempted to make contact with you to provide feedback regarding the concerns raised with no success. At the outset we would like to apologise for the delay in paying the initial refund as we were awaiting the October premium to be paid successfully. As per the email sent to the email address provided, we have explained our refunds process and confirmed our refunds turn around time. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
Please accept our sincere apologies for the delay and for any inconvenience that we may have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist Clientele Life
Best regards,