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Patrick M

1 reviews | Active since Nov 2018

01 Nov 2018, 08:43

CLIENTELLE STOP TAKING MY MONEY!!!!!

Clientelle has been deducting money from my Capitec Bank account without my Knowledge.kindly note that i have not singed up for any policy with you guys and i have called your offices countless times to report this ***** but every month they use a different reference to deduct my money.. the details below are the ref NO: used by Clientelle Ref: ********** ********** 1 NAEDOFR13696

May someone stop this day light ******* ASAP

0
Replies (2)
Clientele Life
Clientele Life's reply01 Nov 2018, 09:44
Official
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman

Service Support Supervisor
Clientele Life
Clientele Life's reply08 Nov 2018, 13:43
Official
Dear PatMokwene
 
By now you have been contacted by our Compliance Investigator (Johannah Cele).  We have confirmed a solution moving forward and would like to take this opportunity to apologise for any inconvenience this may have caused you.
We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us directly.
 
Yours sincerely, 
  
  Compliance Team