KN
Khumbulani N
1 reviews | Active since Jul 2022
26 Jun 2024, 08:43
Clientelle Policy cancelation a ****
Clientelle life been refusing to cancel the policy they have with me....tried to call them numerous times..but got no help as I want to cancel....they been deducting R345 in my account for past 3 months....canceling with them feels like it's a ****.....they only got my details through the cellphone contract company I contacted...I didn't contact clientelle....soo Can you please help I'm tired of this nonsense with Clientelle
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Replies (2)
Clientele Life's replyOfficial
26 Jun 2024, 11:43Dear Khumbulani N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply26 Jun 2024, 11:43
Official
Dear Khumbulani N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
26 Jun 2024, 13:39 Dear Khumbulani N, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 26th June and also confirmed that only two call recordings were received in May 23rd. Furthermore , I have confirmed that your policy is cancelled as per the request made.. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply26 Jun 2024, 13:39
Official
Dear Khumbulani N, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 26th June and also confirmed that only two call recordings were received in May 23rd. Furthermore , I have confirmed that your policy is cancelled as per the request made.. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life