lM
linda M

1 reviews | Active since Nov 2016

21 Aug 2020, 11:42

#clientelle must fall

Hi there My Name is David Jabulani Motsoeneng policy *** ref E***9 three week i logged a claim to withdraw my funds from clientele and i send all the docs as per requested and i phoned them and they told me it will take 7 working days for the fund to be paid into my account. Yesterday i got another message saying that , it will take 10 more working days. This company's customer services sucks they dont answer whats app messages. I think they issues with back people because they always give us bad service and they don't their promise. we need to make a slogan saying #clientele my fall. sikhathele.

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Replies (2)
Clientele Life
Clientele Life's reply21 Aug 2020, 12:41
Official
Dear Linda M,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life      
Clientele Life
Clientele Life's reply21 Aug 2020, 15:54
Official
Dear Linda, Thank you for raising your concerns with us.  We confirm that we made contact with our policyholder to provide feedback regarding the concerns raised. 

As discussed telephonically, our policyholder requested that we contact him again on Monday, 24th August to assist further with the concerns raised.

We trust you find this in order, however should you require any further assistance please feel free to contact us again.
 
Yours sincerely,

Judith MboweniService Recovery SpecialistClientele Life