fM
fungisani M
1 reviews | Active since Jan 2014
16 Nov 2018, 09:35
Clientelle life doesnt give a damn care about other people
Clientele was debiting my money without my knowledge , i consulted my bank, they gave me a reference , i then called clientele , they have done all the investigations . They gave me a name of the culprit who use my account number without my knowledge. No one gave me the findings of the investigation , i have made few calls with this regards , no one bothered to tell me what happened . Its s been week .
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
16 Nov 2018, 10:06Dear fungisani
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply16 Nov 2018, 10:06
Official
Dear fungisani
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Siphesihle Rodolo
Service Support Specialist
fM
fungisani M's updateReviewer Update
16 Nov 2018, 10:21Thank you Sihle. i will wait for your call.
fM
fungisani M's update16 Nov 2018, 10:21
Reviewer Update
Thank you Sihle. i will wait for your call.
Clientele Life's replyOfficial
20 Nov 2018, 10:18Dear fungisani
At the outset we would like to apologise for any inconvenience caused.
At the outset we would like to apologise for any inconvenience caused.
By now you have been contacted by our Investigator (Johannah Cele), who provided you with feedback in terms of your dispute and a solution moving forward.
We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Compliance Team
Clientele Life's reply20 Nov 2018, 10:18
Official
Dear fungisani
At the outset we would like to apologise for any inconvenience caused.
At the outset we would like to apologise for any inconvenience caused.
By now you have been contacted by our Investigator (Johannah Cele), who provided you with feedback in terms of your dispute and a solution moving forward.
We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Compliance Team