Clientelle life debits without consent ******

********!!! i have cancelled a wealth plan with them but still they are debiting from my bank account what is making me very angry is that they took money for nappies for my baby. i was sent 360 saturday and within an hour its gone.like how the hell and what exactly are they debiting for because they had already debited before i cancelled the wealth plan so what in the name of loving money would they say they are now debiting for??????i need my money now like i am beyond ****ed, i have no nappies for my 7 month old.

i call their call centre when the lady cant answer my questions she hangs the phone in my ear what kind of a person does that, i am a client and i am asking questions regarding my money not clientells money, therefore i should be given answers about it not have a phone slam on my ear!!someone needs to sort this out because i need my money today!!!i have a baby that needs nappies.