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Marcus M
1 reviews | Active since Apr 2023
31 Jul 2025, 21:30
Clientelle is a ****
I cancelled my plan with Clientelle, but they debited from my account regardless. Can I please get my money back. 😡
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
01 Aug 2025, 08:30Dear Marcus M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's reply01 Aug 2025, 08:30
Official
Dear Marcus M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's replyOfficial
01 Aug 2025, 14:35Dear Marcus M, It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. We confirm that our records shows that you spoke to one of our Services Consultants today where you requested to cancel the policy. It is confirmed on the call that you opted not to cancel your Clientele Perks Plan because you would like to claim your rewards on the first. Please note that your Clientele Perks Plan is still active and we request that you contact us should you wish to proceed with the cancellation request.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply01 Aug 2025, 14:35
Official
Dear Marcus M, It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. We confirm that our records shows that you spoke to one of our Services Consultants today where you requested to cancel the policy. It is confirmed on the call that you opted not to cancel your Clientele Perks Plan because you would like to claim your rewards on the first. Please note that your Clientele Perks Plan is still active and we request that you contact us should you wish to proceed with the cancellation request.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Best regards,