MW
Michael W
1 reviews | Active since Dec 2018
13 Dec 2018, 17:21
Clientelle bad for you
I am so disapointed is this people. They take your money but when they must payout then they have problems. My father inlaw recently died. I they did not payout. Why because i was behind with a payment. They make the tv adverti*****t look like they really care. But they dont. They sold me this policy and did not give me all they detais it sounded promissing. But really they are the worst. If i can say my say .Then i will say dont get involved with this bad people. Get yourself another good policy by another place. Stay away from them.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
14 Dec 2018, 07:12 We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply14 Dec 2018, 07:12
Official
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's replyOfficial
19 Dec 2018, 10:36Dear Michael W
We thank you for bringing this matter to our attention and allowing us to address the concerns raised. Please be informed that we have been in contact with the Policyholder Mrs Dianne Genevive Weyers and we explained the reasons why the claim was invalid. She has since requested for the policy to be cancelled.
Kindly note that we have also explained the escalation process should she be unsatisfied with the feedback provided.
We trust that this is all you require at this time, however do feel free to contact us again should you need any further assistance.
Kind Regards,
Siphesihle Rodolo
Service Support Specialist
We thank you for bringing this matter to our attention and allowing us to address the concerns raised. Please be informed that we have been in contact with the Policyholder Mrs Dianne Genevive Weyers and we explained the reasons why the claim was invalid. She has since requested for the policy to be cancelled.
Kindly note that we have also explained the escalation process should she be unsatisfied with the feedback provided.
We trust that this is all you require at this time, however do feel free to contact us again should you need any further assistance.
Kind Regards,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply19 Dec 2018, 10:36
Official
Dear Michael W
We thank you for bringing this matter to our attention and allowing us to address the concerns raised. Please be informed that we have been in contact with the Policyholder Mrs Dianne Genevive Weyers and we explained the reasons why the claim was invalid. She has since requested for the policy to be cancelled.
Kindly note that we have also explained the escalation process should she be unsatisfied with the feedback provided.
We trust that this is all you require at this time, however do feel free to contact us again should you need any further assistance.
Kind Regards,
Siphesihle Rodolo
Service Support Specialist
We thank you for bringing this matter to our attention and allowing us to address the concerns raised. Please be informed that we have been in contact with the Policyholder Mrs Dianne Genevive Weyers and we explained the reasons why the claim was invalid. She has since requested for the policy to be cancelled.
Kindly note that we have also explained the escalation process should she be unsatisfied with the feedback provided.
We trust that this is all you require at this time, however do feel free to contact us again should you need any further assistance.
Kind Regards,
Siphesihle Rodolo
Service Support Specialist