SD
Stephen D
1 reviews | Active since Oct 2021
24 Oct 2021, 03:32
CLIENTELE,,WORST INSURANCE COMPANY
Yesterday Clientele deducted R250 from my account and i did not make any deal or sign anything from Clientele, what you guys are doing is ****************, you are ******** ,but trust me your day will come where the law will no longer stand your incompetence/******** people thier hard earned money..now i have to open a new bank account and change my banking details at work such a long process.
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Replies (2)
Clientele Life's replyOfficial
25 Oct 2021, 09:23Dear Stephen D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply25 Oct 2021, 09:23
Official
Dear Stephen D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
27 Oct 2021, 09:54Dear Stephen D,
Thank you for raising your concerns and bringing this matter to our attention. At the outset, we would like to apologise for the service you received and for any inconvenience this may have caused you. We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken. We confirm that we have assessed the call between yourself and our sales consultant and by now our Investigator (Shirley Maela) contacted you with the necessary feedback. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. At the outset, we would like to apologise for the service you received and for any inconvenience this may have caused you. We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken. We confirm that we have assessed the call between yourself and our sales consultant and by now our Investigator (Shirley Maela) contacted you with the necessary feedback. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard, please feel free to contact us again. Kind regards,
Market Conduct
Clientele Life's reply27 Oct 2021, 09:54
Official
Dear Stephen D,
Thank you for raising your concerns and bringing this matter to our attention. At the outset, we would like to apologise for the service you received and for any inconvenience this may have caused you. We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken. We confirm that we have assessed the call between yourself and our sales consultant and by now our Investigator (Shirley Maela) contacted you with the necessary feedback. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. At the outset, we would like to apologise for the service you received and for any inconvenience this may have caused you. We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken. We confirm that we have assessed the call between yourself and our sales consultant and by now our Investigator (Shirley Maela) contacted you with the necessary feedback. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard, please feel free to contact us again. Kind regards,
Market Conduct