ZB
Zonika B
1 reviews | Active since Sept 2022
02 Sept 2022, 13:55
CLIENTELES STAFF GET CLIENTS THROUGH ********** METHODS
HORRIBLE HORRIBLE SERVICE!!!!!! I CLEARLY INDICATED IN SEVERAL EMAILS TO CLIENTELE THAT I GAVE NO PERMISSION FOR THE POLICY NORE DID I HAVE ANY INTEREST IN HAVING IT, THEY INDICATED THAT THE POLICY HAS BEEN CANCELLED YET THEY MADE THE DIBIT ORDER AND MADE IT A DEBI CHECK DEBIT ORDER AFTER I CLEARLY TOLD THEM THAT NO PERMISSION WAS GRANTED FROM ME FOR THIS POLICY OR DEDUCTION SO NOW MY BANK CANT EVEN REVERSE IT I WANT MY MONEY BACK WITHIN 48 HRS OTHERWISE I WILL BE OPENING A CASE OF ***** AGAINST CLIENTELE AT THE POLICE STATION.
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Replies (2)
Clientele Life's replyOfficial
02 Sept 2022, 14:29Dear Zonika B
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
Clientele Life's reply02 Sept 2022, 14:29
Official
Dear Zonika B
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
26 Sept 2022, 14:04 Dear Zonika B
Thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and a refund has been requested. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and a refund has been requested. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Clientele Life's reply26 Sept 2022, 14:04
Official
Dear Zonika B
Thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and a refund has been requested. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and a refund has been requested. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct