Clientele's refusal of cancelation or life poli6

I freddy mugwena ,Clientel has been debiting funds from my account without my concern.from day one, they asked me if i understood the contract, i humbly said no.In order to find that they are debiting funds from my account.I went to first national Bank to stop clientel life from debiting funds from my account, they showed me on the screen they will stop debiting funds.Again i trusted the bank only to find out they are still deducting.I told their agent that clientele is more expensive than Sanlam. I am shocked that they are still debiting funds from my account.I have tried cancelling the life insurance, in my legal right i can complain prior or before six months according to the financial act .Return the funds clientele.Thank you hello peter for giving me the platform to raise my concern.yours sincerely.LF mugwena.