1 reviews | Active since Mar 2019
Clientele you are ****s!!!!!
If i can rate it a 0 i would.. so i had a really bad experience with clientele starting in Desember when they sent me a sms saying that my debit order will go off early without telling me a date !! And since then i have not received my client card and i called them many times regarding the fact that i have not received it and the last time a called about this matter i talked to a rude person who should not be working with people at all!! And she informed me that my plan covers me in hospital and not the hospital it self... and my bf as a witness he did not tell me that it does not cover the hospital doctors or medications. You have consultants leading young people who dont yet understand the grown world.. and i cancelled immediately and requested my money back for a service that was never delivered and a very rude women called me back telling me i would not get my money back... you are a bunch of ****s and looking through hello peter i can see that you are ************* and fruads . There are so many people you have ****med!! how are you still a company!!. I will not recommend them at all !! Give me back my money !!!
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Lebogang Mahlangu) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator. We sent you an SMS’s with the escalation process. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,Compliance Department
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Lebogang Mahlangu) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator. We sent you an SMS’s with the escalation process. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,Compliance Department