TT
Thabo T
1 reviews | Active since Nov 2010
15 Feb 2022, 21:13
Clientele Wealth Plan Surrender Rejection
Since Thursday I've been trying to requested an encashment on my clientele Wealth Plan I sent emails tried via WhatsApp I have received no communication from clientele. Today and Yesterday I attempted to call but I was put on hold until my airtime depleted. In 2018 i managed to withdraw partial percentage without a hustle but this round I have no idea what's happening!!!!
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Replies (2)
Clientele Life's replyOfficial
14 Apr 2022, 15:20Dear Thabo T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply14 Apr 2022, 15:20
Official
Dear Thabo T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
20 Apr 2022, 17:09 Dear Thabo T, Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however our attempts to contact you have been unsuccessful. We would appreciate it if you could provide us with an alternative number or a convenient time to contact you. Yours sincerely, Lebohang MakhakheService Support Specialist Clientele Life
Best regards,
Clientele Life's reply20 Apr 2022, 17:09
Official
Dear Thabo T, Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however our attempts to contact you have been unsuccessful. We would appreciate it if you could provide us with an alternative number or a convenient time to contact you. Yours sincerely, Lebohang MakhakheService Support Specialist Clientele Life
Best regards,