1 reviews | Active since Jan 2024
Clientele Wealth Plan is a ****
Clientele Wealth Plan is a ****
My mother lost her Job and wanted to cash in her investment and she have been investing since 2021 with clientele.
We called clientele on +*** today to explain that my mother need that money for her wellbeing. They said they can't give her the money because it's long term investment, they said " we will stop debit order because you are not working but we will put money on hold and with your investment you will pay negative balances "
How can they put debit order on hold? Why can't they charge her penalty fee? Mind you, they said while it's on hold till maturity date it won't grow or accumulate interests. How is this financially possible from service provider? They said they won't pay the money until maturity date and she will pay negative balances from her investment. This is really a **** and it's sad because my mother just lost her job. My mother need her money!!!!!
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Best regards,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Best regards,
Best regards,
Best regards,
Thank you for raising your concerns with us. Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator at ***. The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Vusumuzi Dlamini Clientele Life
Best regards,
Thank you for raising your concerns with us. Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator at ***. The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Vusumuzi Dlamini Clientele Life
Best regards,