EM
Elucia M
1 reviews | Active since Dec 2021
09 Dec 2021, 18:01
Clientele wealth plan!!!!!!!
Good day I opened an investment plan with clientele was told I can claim at anytime if I'm in need of money I took this plan around 2018 and while opening the policy I asked the agent and he said yes you will withdraw at anytime these are the best when it comes on lying to you when I can they tell me defferent things now they say my policy will be paid up status but they will charge me 35rands monthly from my investment money. please be warned don't fall for this investment. I'm very disappointed I joined clientele from 2008 I trusted this company but not anymore
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Replies (2)
Clientele Life's replyOfficial
10 Dec 2021, 10:10Dear Elucia M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply10 Dec 2021, 10:10
Official
Dear Elucia M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
03 Jan 2022, 15:37Dear Elucia M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,Market Conduct
Clientele Life's reply03 Jan 2022, 15:37
Official
Dear Elucia M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,Market Conduct