VL
Vince L
1 reviews | Active since May 2023
15 May 2023, 22:28
Clientele Vouchers not working
Went to NuMetro and was told that their computer is not accepting Clientele Perks Vouchers(and this was not the first time) and they don't know why ,I travelled an hour and 30min to find a NuMetro and had to go back home without watching.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
16 May 2023, 08:13Dear Vince L,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply16 May 2023, 08:13
Official
Dear Vince L,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
25 May 2023, 13:57Dear Vince L,
Thank you for raising your concerns with us.
Please accept our apologies for any inconvenience caused when redeeming Nu Metro vouchers.
As per our telephone discussion, we have sent an email containing new voucher numbers that you can use by the 21st of June 2023.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Thank you for raising your concerns with us.
Please accept our apologies for any inconvenience caused when redeeming Nu Metro vouchers.
As per our telephone discussion, we have sent an email containing new voucher numbers that you can use by the 21st of June 2023.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply25 May 2023, 13:57
Official
Dear Vince L,
Thank you for raising your concerns with us.
Please accept our apologies for any inconvenience caused when redeeming Nu Metro vouchers.
As per our telephone discussion, we have sent an email containing new voucher numbers that you can use by the 21st of June 2023.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Thank you for raising your concerns with us.
Please accept our apologies for any inconvenience caused when redeeming Nu Metro vouchers.
As per our telephone discussion, we have sent an email containing new voucher numbers that you can use by the 21st of June 2023.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life