NK
Nthotse K

1 reviews | Active since May 2025

02 May 2025, 17:13

Clientele vouchers are a policy and your money will be taken

I mer one of your agents at a shopping mall in soweto and she said that clientele ia giving vouchers to pensioners. She took down my details. I then get a debit order im not aware of and after going to the bank im told that its for clientele. I was not told money was going to be taken from me i was told i would get a voucher and my banking details needede to be verified.

My son then shows me the number of hello peter complaints of people being told the same thing. Its pathetic that such a large company is part of this *****. Cancel any vouchers or policies you have signed me up for.

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Replies (2)
Clientele Life
Clientele Life's reply03 May 2025, 07:54
Official
Dear Nthotse K,

We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
        
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
                  
Yours sincerely,  
  
Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply27 May 2025, 15:47
Official
Dear Nthotse K, 
 
Thank you for raising your concerns and bringing this matter to our attention. 
 
We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. 
 
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. 
 
 We trust you find this in order. 
 
Regards 

Market Conduct