KM
Kgaogelo M

1 reviews | Active since May 2021

26 May 2026, 12:22

Clientele unreachable

They deduct my money but they are unreachable. The contact details on their website don't exist. WhatsApp no help. I don't even know how to cancel this policy. My option will be to close my Bank Account or else they will keep deduction but unreachable when one need their help

0
Replies (3)
Clientele Life
Clientele Life's reply26 May 2026, 12:23
Official
Dear Kgaogelo M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and further assistance. 

Yours sincerely, 

Market Conduct 
KM
Kgaogelo M's update27 May 2026, 09:38
Reviewer Update
I would like to formally commend Judith for her efficiency and support in resolving my complaint. I appreciate the swift resolution. Please be advised that I will be continuing my policy with Clientele Legal. [1]
Clientele Life
Clientele Life's reply27 May 2026, 09:41
Official
Dear Kgaogelo M,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. 
 
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. 
 
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. 
 
Please do not hesitate to contact us should you have any further queries. 
 
Yours sincerely, 

Market Conduct