CB
Charlton B
1 reviews | Active since May 2024
13 May 2024, 08:11
Clientele ultimate dignity
I want to Cancle my debit and want a refund for 2/3 weeks now and I'm still waiting on them to repli on my Emails.... I've been sending emails everyday still waiting.... Please help....
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
13 May 2024, 12:55Dear Charlton B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply13 May 2024, 12:55
Official
Dear Charlton B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
13 May 2024, 14:24Dear Charlton B, It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Please note that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
Clientele Life's reply13 May 2024, 14:24
Official
Dear Charlton B, It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Please note that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
14 May 2024, 09:06Dear Charlton B,
It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. We confirm that we have cancelled your Clientele Ultimate Dignity Plan. There will be no further debits from your bank account effective from this month. We will refund you back the April premium and it will be paid into your account within 24 to 48 hours Should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as our valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. We confirm that we have cancelled your Clientele Ultimate Dignity Plan. There will be no further debits from your bank account effective from this month. We will refund you back the April premium and it will be paid into your account within 24 to 48 hours Should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as our valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Clientele Life's reply14 May 2024, 09:06
Official
Dear Charlton B,
It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. We confirm that we have cancelled your Clientele Ultimate Dignity Plan. There will be no further debits from your bank account effective from this month. We will refund you back the April premium and it will be paid into your account within 24 to 48 hours Should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as our valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. We confirm that we have cancelled your Clientele Ultimate Dignity Plan. There will be no further debits from your bank account effective from this month. We will refund you back the April premium and it will be paid into your account within 24 to 48 hours Should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as our valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life