Clientele took money from my account without permission

Hi. Clientele withdrew R317 from my account without my permission. I made an enquiry and was advised that an agent would call me ...I explained that this should NOT be made active and that I would only authorise payment after I have spoken to an agent because i wanted to hear the offer and compare it to other companies and that was in April, no one called so I didn't think they would actually open a policy and take money from my banking account without permission. The in alo honesty is theaft. Please return my money. Close the policy you opened that i NEVER AUTHORISED and deposit my money back. This is not right. *** Nomsa Mankga. Call me and find this please. I will Not go reverse this cause it will affect my credit score. You need to give me back my money and NEVER AGAIN WITHDRAW MONEY FROM MY ACCOUNT!!!!