MSMM
Mokgaetji Sonnia Moshia Moshia
1 reviews | Active since May 2021
11 Jun 2023, 11:12
Clientele to cancel my investment.
Clientele do not want to cancell my investment policy which I am no longer able to fund. They keep on debating my account and their debit even the bank cannot reverse. I am financially drained i can't be able to pay for the investment i have a daughter at varsity who need my money. Please help me with Clientele
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Replies (2)
Clientele Life's replyOfficial
12 Jun 2023, 10:22Dear Mokgaetji sonnia moshia M
Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply12 Jun 2023, 10:22
Official
Dear Mokgaetji sonnia moshia M
Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
12 Jun 2023, 14:57Dear Mokgaetji sonnia moshia M,
We contacted you to provide feedback regarding the concerns raised, however, the call was cut. Our attempts to contact you again were not successful. As discussed during our telephone conversation, your Clientele Wealth Plan has been made "Paid Up". The debit order for June has already been raised, and it will be the last debit since we require 31 days to cancel a debit order with the bank. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
We contacted you to provide feedback regarding the concerns raised, however, the call was cut. Our attempts to contact you again were not successful. As discussed during our telephone conversation, your Clientele Wealth Plan has been made "Paid Up". The debit order for June has already been raised, and it will be the last debit since we require 31 days to cancel a debit order with the bank. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Clientele Life's reply12 Jun 2023, 14:57
Official
Dear Mokgaetji sonnia moshia M,
We contacted you to provide feedback regarding the concerns raised, however, the call was cut. Our attempts to contact you again were not successful. As discussed during our telephone conversation, your Clientele Wealth Plan has been made "Paid Up". The debit order for June has already been raised, and it will be the last debit since we require 31 days to cancel a debit order with the bank. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
We contacted you to provide feedback regarding the concerns raised, however, the call was cut. Our attempts to contact you again were not successful. As discussed during our telephone conversation, your Clientele Wealth Plan has been made "Paid Up". The debit order for June has already been raised, and it will be the last debit since we require 31 days to cancel a debit order with the bank. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life